Portal Overview - Revision history

Thomas Peterson: /* Units Page */

2026-05-13T13:55:12Z

Units Page

← Older revision		Revision as of 13:55, 13 May 2026
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	At the top of the page the 'filter' box can be used to find a unit by typing in the unit number or lease name.		At the top of the page the 'filter' box can be used to find a unit by typing in the unit number or lease name.

			Unit status descriptions are:

			*'''Error – Shutdown''' – The last received event was a shutdown
			*'''Error – Low engine speed recorded without shutdown''' – The unit is sending “0” for RPM but did not send a shutdown event. This can be because the shutdown event was somehow lost. More commonly it is because an annunciator doesn’t have a mag pickup and the engine is running but reporting “0 RPM”. In this case the register should be cleared so the EDR stops trying to read RPM from the annunciator.
			*'''Info – Not activated''' – The unit is set to inactive so it won’t send
			*'''Stopped''' – The last received event was a stop (manual stop)
			*'''Unknown – Communication timeout''' – The unit has not sent data for 60 minutes, or if it is a satellite unit it has not sent for 120 minutes
			*'''Unknown – No panel data''' – The unit is sending signal strength but has no rpm or run status. Usually this means it is an EDR that wasn’t set up properly to link to the annunciator. See [[EDR Troubleshooting - Missing Compressor Data]]
			*'''Unknown – No comms likely shut in''' – The unit is out of comms but the last thing it sent was 0 rpm or a shutdown so it was probably shut off.
			*'''Unknown – missing run status''' – The unit does not have RPM but does have the run status, but the annunciator type is unknown or not set
			*'''Warning – Clock error''' – The reported time is consistently incorrect. See [[Resolving Time Issues]]

	== Individual Unit Page ==		== Individual Unit Page ==

Thomas Peterson at 16:30, 17 January 2025

2025-01-17T16:30:02Z

← Older revision		Revision as of 16:30, 17 January 2025
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	Note: If the top of the page does not say "Add area", try going to another tab and back to the Areas tab.		Note: If the top of the page does not say "Add area", try going to another tab and back to the Areas tab.

			==Data API section==

			See [[Telematics API]]

Thomas Peterson: /* Callout Scheduling Tab */

2024-07-30T18:43:58Z

Callout Scheduling Tab

← Older revision		Revision as of 18:43, 30 July 2024
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	If you are not sure how to create schedules, go to "Callout Scheduling" at the very top of the site, and select "Tour". This will go through concepts related to scheduling. In this section of the site Contacts and Groups can be edited as well. A group can be created with its own schedule, then assigned to different units so that the schedule on each unit doesn't have to be managed, only the group schedule.		If you are not sure how to create schedules, go to "Callout Scheduling" at the very top of the site, and select "Tour". This will go through concepts related to scheduling. In this section of the site Contacts and Groups can be edited as well. A group can be created with its own schedule, then assigned to different units so that the schedule on each unit doesn't have to be managed, only the group schedule.

			The "Test Callout" dropdown option for a unit can be used for test callouts and test data sends. See [[Unit Test Callouts and Data Polls]]

	=== Data Tab ===		=== Data Tab ===

Thomas Peterson: /* Alerts Tab */

2023-10-30T19:37:47Z

Alerts Tab

← Older revision		Revision as of 19:37, 30 October 2023
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	When an alert is received by the system, it will assign a downtime type (Mechanical or Production) based on the description. This column can be edited by clicking on the text to change the type if the auto-generated category was incorrect.		When an alert is received by the system, it will assign a downtime type (Mechanical or Production) based on the description. This column can be edited by clicking on the text to change the type if the auto-generated category was incorrect.

	The Notes column can be used to add a note to a shutdown, for example to list some details about the root cause. These notes will be pulled into reports on the detail tab.		The Notes column can be used to add a note to a shutdown, for example to list some details about the root cause. These notes will be pulled into reports on the detail tab. See [[Downtime Type]].

	A "_hidden" type event means the event happened at that time but no texts/calls/emails were sent. The type might show up as hidden for one of two reasons:		A "_hidden" type event means the event happened at that time but no texts/calls/emails were sent. The type might show up as hidden for one of two reasons:

Thomas Peterson: /* Alerts Tab */

2023-09-13T21:16:34Z

Alerts Tab

← Older revision		Revision as of 21:16, 13 September 2023
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	The Notes column can be used to add a note to a shutdown, for example to list some details about the root cause. These notes will be pulled into reports on the detail tab.		The Notes column can be used to add a note to a shutdown, for example to list some details about the root cause. These notes will be pulled into reports on the detail tab.

			A "_hidden" type event means the event happened at that time but no texts/calls/emails were sent. The type might show up as hidden for one of two reasons:

			# Callouts are disabled on the DCT Telematics Setup Page
			# The run was short and someone was at the panel, so the panel requested that the notifications not be sent since it wasn't important

	=== Reports Tab ===		=== Reports Tab ===

Thomas Peterson: /* Alerts Tab */

2023-09-13T20:49:06Z

Alerts Tab

← Older revision		Revision as of 20:49, 13 September 2023
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	The alerts tab shows a list of recent alerts. Selecting an alert will bring up some more details about that event.		The alerts tab shows a list of recent alerts. Selecting an alert will bring up some more details about that event.

	[[File:Connect-~~unit~~-~~alerts~~.PNG]]		[[File:Connect-alerts-2.PNG]]

			When an alert is received by the system, it will assign a downtime type (Mechanical or Production) based on the description. This column can be edited by clicking on the text to change the type if the auto-generated category was incorrect.

			The Notes column can be used to add a note to a shutdown, for example to list some details about the root cause. These notes will be pulled into reports on the detail tab.

	=== Reports Tab ===		=== Reports Tab ===

Cvalentine: /* Callout Scheduling Tab */ spelling error

2022-10-17T17:22:13Z

Callout Scheduling Tab: spelling error

← Older revision		Revision as of 17:22, 17 October 2022
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	The "Callout targets" bullet point shows contacts that were entered on the panel and are always active.		The "Callout targets" bullet point shows contacts that were entered on the panel and are always active.

	If you are not sure how to create schedules, go to "Callout Scheduling" at the very top of the site, and ~~selet~~ "Tour". This will go through concepts related to scheduling. In this section of the site Contacts and Groups can be edited as well. A group can be created with its own schedule, then assigned to different units so that the schedule on each unit doesn't have to be ~~manged~~, only the group schedule.		If you are not sure how to create schedules, go to "Callout Scheduling" at the very top of the site, and select "Tour". This will go through concepts related to scheduling. In this section of the site Contacts and Groups can be edited as well. A group can be created with its own schedule, then assigned to different units so that the schedule on each unit doesn't have to be managed, only the group schedule.

	=== Data Tab ===		=== Data Tab ===

Cvalentine: /* Units Page */ Uploaded new image and added single sentence describing the Compare Units Page.

2022-10-14T17:06:39Z

Units Page: Uploaded new image and added single sentence describing the Compare Units Page.

← Older revision		Revision as of 17:06, 14 October 2022
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	=== Units Page ===		=== Units Page ===

	The Units page has ~~three~~ tabs - List, Overview, and Map. The 'List' will list all the units. Note that the area dropdown directly under "Filtering" can be used to filter to only units in one area.		The Units page has four tabs - List, Compare Units, Overview, and Map. The 'List' will list all the units. Note that the area dropdown directly under "Filtering" can be used to filter to only units in one area.

	[[File:Connect-units-list.PNG]]		[[File:Connect-units-list.PNG]]

			The Compare Units page will show the most recent data for each unit in a tabular format, enabling comparison of values from one unit to another.

	The overview page will show recent alerts, Issues, and configuration changes for all units.		The overview page will show recent alerts, Issues, and configuration changes for all units.

Thomas Peterson at 16:00, 29 July 2022

2022-07-29T16:00:04Z

@@ Line 76: / Line 76: @@
 === Alerts Tab ===
 The alerts tab shows a list of recent alerts. Selecting an alert will bring up some more details about that event.
@@ Line 81: / Line 82: @@
 === Reports Tab ===
 The reports tab allows for creating unit reports. A runtime report can be created by specifying a range and downloading the report.  Under "Scheduled Reports" on the second part of the page, a list of contacts can be added to get daily reports of data, runtime, or alerts. These will be sent automatically via email each morning. These email addresses can include persons outside the normal organization, such as a customer.
 === Configuration ===
 The configuration tab shows recent configuration changes, and warnings around configuration problems (such as rolled out kills). Units with configuration warnings will also be noted on the main unit list, and this tab is where the detail is seen. These warnings can help identify potentially critical issues that can be prevented with proper alarms.
 [[File:Connect-unit-config.PNG]]

Thomas Peterson: /* Data Tab */

2022-07-29T15:55:00Z

Data Tab

← Older revision		Revision as of 15:55, 29 July 2022
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	=== Data Tab ===		=== Data Tab ===

	The data tab has three options - Chart, values, and export.		The data tab has three options - Chart, values, and export.

	Select 'Chart' to plot some recent data points.		Select 'Chart' to plot some recent data points.

	[[File:Connect-unit-data-chart.PNG]]		[[File:Connect-unit-data-chart.PNG]]

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	[[File:Connect-unit-data-values-filtered.PNG]]		[[File:Connect-unit-data-values-filtered.PNG]]

	Filter example- "Suction Pressure" typed into the filter box to see recent suction pressures.		''Filter example- "Suction Pressure" typed into the filter box to see recent suction pressures.''

	=== Alerts Tab ===		=== Alerts Tab ===