Telematics Overview: Difference between revisions

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== Telematics Documents and Guides ==  
== Telematics Documents and Guides ==  
[[QuadPack Connect]]
[[QuadPack Connect]]


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[[Policies]]
[[Policies]]
== Service Overview ==
Connect is a telematics service for gas compressors which collects data and sends notifications (callout alarms) when equipment starts and stops.
There are two devices that send data from a field unit to EMIT servers:
# The Dynamic Control Touchscreen (DCT) comes with a built-in cellular modem that can be activated at anytime to start collecting data for analysis and callout services.
# The Data Relay module is available for other panels to collect engine and compressor data via Modbus
=== Data ===
Data is transmitted over cellular or satellite data networks to our cloud infrastructure. We transmit a combination of sensor data, alerts, and warnings based on service level. Our standard service level sends 30+ data points every 15 minutes. This 15-minute data group includes common run data such as Suction Pressure, Discharge Temps, etc. When satellite modems are used the data is less frequent and contains less data items.
On DCT panels the Brain (Annunciator) config file is also sent daily to keep track of changes.
=== Portal ===
Access to Connect is provided via a web portal located at <nowiki>https://data.emittechnologies.com/</nowiki>.  Log in is provided via Microsoft and Google sign on services and utilize your company's domain information. Once logged in, Select "Units" then "List" to get a list of units. At the top of the page, the dropdown can be used to filter by area. Selecting a unit will go to the individual unit page, where the schedule, recent alerts, and recent data can be seen.
More information on the portal can be found here: <nowiki>https://forum.emittechnologies.com/knowledgebase/articles/1950988-portal-overview</nowiki>
=== Notifications ===
Notifications from the Connect system are sent via email, SMS or voice call.  When a unit experiences a shutdown event, the data is immediately sent via our data network to our cloud and immediately forwarded to relevant personnel. Callout contacts are assigned to groups and units via the web portal, and more information can be found in the article linked above under 'Portal'.
A notification includes a link to a snapshot page that shows more information regarding a shutdown. A user can acknowledge the alert here to show other users who is responding. If the alarm is sent by a DCT it sometimes will include the final minute of data from the sensor that faulted.
[[File:Callout snapshot2.png]]

Revision as of 15:05, 29 July 2022

Telematics Documents and Guides

QuadPack Connect

DCT Telematics Setup and Screens

Changing a Device

Policies

Service Overview

Connect is a telematics service for gas compressors which collects data and sends notifications (callout alarms) when equipment starts and stops.

There are two devices that send data from a field unit to EMIT servers:

  1. The Dynamic Control Touchscreen (DCT) comes with a built-in cellular modem that can be activated at anytime to start collecting data for analysis and callout services.
  2. The Data Relay module is available for other panels to collect engine and compressor data via Modbus

Data

Data is transmitted over cellular or satellite data networks to our cloud infrastructure. We transmit a combination of sensor data, alerts, and warnings based on service level. Our standard service level sends 30+ data points every 15 minutes. This 15-minute data group includes common run data such as Suction Pressure, Discharge Temps, etc. When satellite modems are used the data is less frequent and contains less data items.

On DCT panels the Brain (Annunciator) config file is also sent daily to keep track of changes.

Portal

Access to Connect is provided via a web portal located at https://data.emittechnologies.com/. Log in is provided via Microsoft and Google sign on services and utilize your company's domain information. Once logged in, Select "Units" then "List" to get a list of units. At the top of the page, the dropdown can be used to filter by area. Selecting a unit will go to the individual unit page, where the schedule, recent alerts, and recent data can be seen.

More information on the portal can be found here: https://forum.emittechnologies.com/knowledgebase/articles/1950988-portal-overview

Notifications

Notifications from the Connect system are sent via email, SMS or voice call. When a unit experiences a shutdown event, the data is immediately sent via our data network to our cloud and immediately forwarded to relevant personnel. Callout contacts are assigned to groups and units via the web portal, and more information can be found in the article linked above under 'Portal'.

A notification includes a link to a snapshot page that shows more information regarding a shutdown. A user can acknowledge the alert here to show other users who is responding. If the alarm is sent by a DCT it sometimes will include the final minute of data from the sensor that faulted.

Callout snapshot2.png