DCT Software Update: Difference between revisions

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Video available for this topic: https://www.youtube.com/watch?v=o9Mf76GIxBA
The DCT can have its software updated using a USB drive. To update the software, follow these steps.
*Using a Windows-based computer, transfer the EMIT-provided EIM software update file to a FAT-formatted USB thumb drive
 
*The file name should be “EIM_update.tar”
* Obtain a software update from this location by selecting the latest "DCT_update..." file. Software Updates
*Plug the USB thumb drive into the USB A port on the opposite side of the EIM
* Download the file
* Insert a USB drive into the computer
* Drag the file from the 'Downloads' folder into the USB drive
* Eject the drive, then insert into back of screen
* Enter the engineering password on the screen
* Navigate to "Settings" -> "System Settings" -> "Software Update"


*Within the EIM’s user interface, enter the appropriate password to for either Setup or Engineering security access
*From the System Menu screen (Pg. 0), navigate to the Software Update screen (Pg. 3) by selecting "System Settings / Utilities" then “Software Update”
*If the USB drive is plugged in and detected, the screen will be displayed as shown below
*Select the “Start Update“ button to begin the update
*The update will take 20-30 seconds and then will restart the EIM, when complete
*After the update, the EIM will restart
*Remove the USB drive when completed
<nowiki>*</nowiki>Insert Image*
<nowiki>*</nowiki>Insert Image*


Note: If after the update the EIM application closes but doesn't restart within 30 seconds, it is because the application handler was updated. Turn power on the EIM off and on to finish the update in this case.
* Select 'Start Update'
* After about 20 seconds the update should be complete and the screen will restartNote: After update, the engineering password will change. Add the difference in version to the old engineering password. E.g. if updating from 1.12 to 1.18, add '6' to the old engineering password.
 
=== Troubleshooting ===
If the DCT fails to update, try these troubleshooting steps.
 
* Download the file again and verify that the size of the file is similar to what is reported on the software update website
* Make sure the file is in the root directory of the USB drive (not in some sub folder)
* The drive may need to be reformatted. This can be done on the screen itself under "Settings" -> "System / Global Settings" -> "Format USB drive". THIS WILL DELETE ALL FILES ON THE DISK. Afterwards, the file can be recopied onto the drive and the update attempted again.

Revision as of 16:54, 21 July 2022

The DCT can have its software updated using a USB drive. To update the software, follow these steps.

  • Obtain a software update from this location by selecting the latest "DCT_update..." file. Software Updates
  • Download the file
  • Insert a USB drive into the computer
  • Drag the file from the 'Downloads' folder into the USB drive
  • Eject the drive, then insert into back of screen
  • Enter the engineering password on the screen
  • Navigate to "Settings" -> "System Settings" -> "Software Update"

*Insert Image*

  • Select 'Start Update'
  • After about 20 seconds the update should be complete and the screen will restartNote: After update, the engineering password will change. Add the difference in version to the old engineering password. E.g. if updating from 1.12 to 1.18, add '6' to the old engineering password.

Troubleshooting

If the DCT fails to update, try these troubleshooting steps.

  • Download the file again and verify that the size of the file is similar to what is reported on the software update website
  • Make sure the file is in the root directory of the USB drive (not in some sub folder)
  • The drive may need to be reformatted. This can be done on the screen itself under "Settings" -> "System / Global Settings" -> "Format USB drive". THIS WILL DELETE ALL FILES ON THE DISK. Afterwards, the file can be recopied onto the drive and the update attempted again.
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